Terms & Conditions

This website is owned and operated by Wellbeing Doctor Ltd. These terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors information regarding lifestyle medicine and wellbeing as well as an opportunity to book an appointment with one of our team of lifestyle medicine physicians or health coaches. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

By accessing any part of the site, you shall be deemed to have accepted these Terms and Conditions of use in full. If you do not accept these Terms and Conditions of Use in full, you must leave the site immediately.

We reserve the right to change or update these Terms and Conditions of Use from time to time without prior notice. Revised Terms and Conditions of Use will be published on this site.

In order to use our website and/or receive our services, you must be at least 18 years of age.  You must not copy, share or disseminate the information on this site which is subject to copyright for which all rights are reserved.  This site is directed to people residing in the United Kingdom. We do not represent that the content will be available or appropriate in other locations. This site is written in English and we do not take responsibility for any translations which are applied to this site.

Pricing. We reserve the right to change our prices for services and products at any time, and to correct pricing errors that may inadvertently occur. The fee is paid by the customer in advance of sessions and/or per month or agreed timeframe based upon committed schedule. 

Cancellation. It is the customer’s responsibility to notify Wellbeing Doctor at least 24 hours in advance of the scheduled calls/meetings to reschedule or cancel. Wellbeing Doctor Ltd reserves the right to bill the customer the full amount for a missed meeting or one cancelled within 24 hours of the arranged time. Wellbeing Doctor will attempt in good faith to reschedule the missed meeting.

If Wellbeing Doctor cancel a session (or part of) for any reason we will endeavour to give the customer as much notice as possible. If we need to cancel a part of a session for any reason we will offer the customer a credit for another full session at no additional cost. No refunds will be offered except in extenuating circumstances. In all cases, where we need to cancel a full session we will offer the customer a credit for another full session. Refunds will only be issued on request. No additional compensation will be offered in relation to additional costs incurred by the customer in relation to attending a booked session which has been cancelled by Wellbeing Doctor.​

Refunds. After any coaching package has begun, any unused sessions will not be refunded, but may be rescheduled for up to 12 months after the initial payment. Refunds requested in writing prior to the beginning of the coaching package will be given in full, less a £50 administrative fee. All unused sessions expire 12 months after initial payment. 

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Wellbeing Doctor Ltd are the exclusive owners of all copy, software, graphics, designs and all copyrights, trademarks and other intellectual property or proprietary rights contained on or used in connection with the site, and associated social media platforms, including but not limited to Instagram, Facebook and YouTube. Your use of the site and associated social media platforms grants no rights to you in relation to copyright, trademarks or other of our intellectual property rights or the intellectual property rights of third parties.

Should you wish to utilise the content on this site please get in touch with us at contact@wellbeingdoctor.net to make your request. You must receive written permission to re-purpose, copy and/or modify any content on this site, or content which is shared to you by email or on social media.  If you are granted permission to share content from this site or the associated social media channels please link back to the specific website page and let us know that you have shared the piece so that we can share your piece with our audience.

Wellbeing Doctor Ltd may curate content from open (free) resources like YouTube or online articles. We make no claim to own this content and use it purely to expand the knowledge of visitors to our site and associated social media channels. We never willingly use paid content sources from other providers.

All content on the website and associated social media channels is intended for informational purposes only. None of the content should be construed as specific health and/or medical advice.

We do not guarantee the availability of any site or content. We reserve all rights to withdraw, suspend or restrict the content at any time, for any reason.

Where possible, we will give you reasonable notice if the site is to be suspended. 

We do not guarantee that this site will be secure or free from bugs or viruses.  You are responsible for configuring your information technology, computer hardware and software to access our site. You should use your own virus protection software.

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don’t want to receive such promotional materials or notices – please just notify us at any time.

This site and associated social media channels may contain links to other sites. These sites are not under our control and we cannot be responsible for any actions or events arising from you following any links from this site. Links are provided for informational purposes only and should note be interpreted as approval or endorsement by us. From time to time, this site includes hyperlinks to websites operated by third parties (including in relation to the sale of goods and services offered via the site). Such hyperlinks are provided for your reference and convenience only. We do not control such websites and are not responsible for their contents. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. In particular, you acknowledge that we will not be a party to any transaction or contract with a third party that you may enter into and that We shall have no liability to you in respect of any such transaction, whether arising in contract, tort, under statute or otherwise.

Any comments on our associated social media channels are not endorsed or verified by us. We are not responsible for the comments on our site or associated social media channels made by third parties.

In addition to any right or remedy that may be available to us under these Terms and Conditions or applicable law, we reserve the right to suspend, restrict or terminate your access to the site at any time without notice for any reason. In addition, we may refer any information on illegal activities, including your identity, to the proper authorities.

You agree to indemnify and hold Wellbeing Doctor Ltd harmless from any demands, loss, liability, claims or expenses (including legal fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

To the maximum extent permitted by UK law, Wellbeing Doctor Ltd assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

We do not make any representations or give any warranties in respect of the site or its content, including, without limitation, any advice including health or other advice and information given (on a personal or general basis) and statements made by advertisers on the site. Please note that any opinions, views or advice expressed by guests, contributors, advisers or visitors to the site or other Registered Users (as the case may be) does not necessarily represent our own. Any decisions or action taken by you on the basis of information provided on or via the site is at your sole discretion and risk and you should obtain individual professional advice where necessary. Further, the site may contain typographical errors and you agree that we shall not be bound by any such errors.


This site uses cookies; small files of letter and numbers that are automatically placed on your machine – if you agree – to help our site provide a better user experience.  Cookies do not typically include identifying personal information but cookies may also be linked to personal information which is stored about you.  We use cookies to retain your user preferences, store information from elements of our site and to provide anonymised tracking data to third party applications such as Google Analytics. These cookies are likely to be analytical/performance cookies or targeting cookies. We have no control over third party cookies.

In general, cookies should make your browsing experience better. You may prefer to disable cookies for this site which you can do by disabling cookies in your browser. We suggest following the steps via the ‘Help’ tool of your browser. Please note that if you change your browser settings to block all cookies (including essential cookies) you may not be able to access some or all of our site.  Except for essential cookies, all cookies expire within a reasonable period of time.

DISCLAIMER: Consultations with Wellbeing Doctor are not intended to diagnose, treat, or cure any disease and are not intended to replace your GP’s professional medical advice, diagnosis, or treatment. All information and resources found on this website and associated social media platforms are based on thoughts and opinions of the clinical team unless stated otherwise and is not to replace medical advice from your doctor. You are strongly advised to consult your doctor about any symptoms or health concerns that you have. No information on this platform should be relied upon to make a medical diagnosis or determine treatment for a medical condition. 
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